Directory
Telcoinabox Franchise Featured
Area: Telecommunications
Business Established: 2002
Units/Locations: 108 International
Initial Investment: $55,000
Agreement Terms: 7 Years
Training:
1 week course + online training and Roadshows / Conferences
Marketing Support:
0%
Royalty Fee: 5.50%
FCA Member: Yes
Awards: BRW fast franchise #1, BRW fast starters #4, BRW Fast 100 #7, Smart company top 50 #44
Multi-Unit Ownership Allowed: Yes
Average Set up time: Up to 2 months
How many products or services: Range of telecomunications
Ratio of Support staff per franchisee: 0.5 to 1
Business Model:
When you sign up with Telcoinabox, you benefit from:
- In-depth training, ongoing sales and marketing assistance; - Recurring revenue;
- Detailed business manual and online knowledge base with over 4000 articles;
- Strategic business planning tools, proactive business and personal coaching;
- A comprehensive range of competitive telecommunications products from tier 1 carriers;
- Regular sales and development conferences;
- World class billing and payment platform (Utilibill);
- 12 month licence for CRM tool;
- Customised Telco-specific website;
- Online ordering and payment system;
- Customised Customer Service IVR;
- Your own brand.
- In-depth training, ongoing sales and marketing assistance; - Recurring revenue;
- Detailed business manual and online knowledge base with over 4000 articles;
- Strategic business planning tools, proactive business and personal coaching;
- A comprehensive range of competitive telecommunications products from tier 1 carriers;
- Regular sales and development conferences;
- World class billing and payment platform (Utilibill);
- 12 month licence for CRM tool;
- Customised Telco-specific website;
- Online ordering and payment system;
- Customised Customer Service IVR;
- Your own brand.
Main Costs:
Upfront fee, customer acquistion, salary
Main products or services:
Fixed line, Mobile, Internet
Last Surveyed: March-April 2011
Participation Rate: 48%
Description
DescriptionTelcoinabox is a telecommunications wholesaler and franchisor which packages telephony products and distributes them through its wide franchisee and wholesale service provider network. Established in Australia in 2002, the company has over 120 service providers worldwide which provide telephony services, including fixed wire, mobile, Toll Free, VoIP and broadband to more than 50,000 business and residential customers.
The company has offices in London, Sydney, and Wellington. Today it is known as one of the top 10 telecommunications resellers in the market and is expanding rapidly turning over approximately $80 million a year globally
Future Plans
Telcoinabox continues to pave the way in telecommunications franchising. We continue to develop our systems and product suite to ensure ease of access into the telco market whilst maintaining healthy margins and competitiveness. The core business model remains successful and largely unchanged in Australia, however we have branched out to New Zealand and the UK and are looking to open up a number of other countries in the next 2 years.
Testimonials
We love the potential of telecommunications and are still excited about being an independent provider. A unique advantage is that you only need to get customers once, recurring revenue follows. We specialise in communications solutions for businesses so we offer the entire telco portfolio. We started with a small sales team, now we sign people up every day through dozens of staff in different sales teams.
Telcoinabox does the hard work for you. All you need to do is sales and marketing. They're very good about analysing progress and dollars to help you 'fast track.'
Andy Branson | Melbourne
