Directory
Area: Recruitment Franchise Specialists
Business Established: 1995
Units/Locations: 37
Initial Investment: $35,000 +
Agreement Terms: 5 yrs option
Training:
12 months ongoing, mentoring every day first 3 months over the phone, 6 training courses in first 18 months, 50 online training modules, mentor and training staff follow up after training
Marketing Support:
2% national branding fund, 5.8% direct candidate attraction (local area marketing)
FCA Member: Yes
Awards: Winner of GIO Best Small Business in My Business awards 2008 and BRW Fast Franchises 2009, FCA Queensland Franchisee of the Year 2008, FCA Western Australia Franchisee of the Year 2008
Multi-Unit Ownership Allowed: Yes
Average Set up time: 6 weeks
How many products or services: 6 (4 more to come)
Ratio of Support staff per franchisee: Support staff 15 full time + contractors in specialty areas (i.e. IT), 35 franchise operations, operational support members: 2, franchise manager: 1 for day to day enquiries
Business Model:
The business model is easy to replicate and KPI driven, well structures with strong policies and procedures.
Main Costs:
Labour
Marketing
Rent
Marketing
Rent
Main products or services:
Permanent Recruitment
Comparitive store growth: Growth in agency numbers 2003-2004 42%, 2004-2005 20%, 2005-2006 16%, 2006-2007 36%, 2007 63%
Last Surveyed: 12th May 2008
Participation Rate: 68%
Survey Results
Description
DescriptionFrontline Recruitment Group is a network of franchised specialist recruitment agencies. Local Knowledge and Industry specialisation are the cornerstones of our approach and they allow us to help our clients and candidates to gain the best possible outcome. As a Frontline Franchisee, you can tap into many years of experience in running profitable professional services companies as well as utilise technology, marketing, training, policies and procedures not normally available to smaller recruitment organisations. Enjoy the autonomy associated with running your own entity yet have the assurance that you are managing a commercial model that has been successfully operated for over a decade.Future Plans
Frontline Recruitment Group has implemented a 'Balanced Scorecard' system which has been designed to ensure a balanced approach to managing all aspects of the business and achieving results. Clear criteria have been established and performance is benchmarked and provided to franchisees to enable them to improve their businesses. We are proud of the significant sales growth and profitability of our franchisees and we will continue to focus on improving our systems and processes to ensure the business continues to grow. This is reflected in our franchisees’ desire to acquire additional franchises with us and the already high incidence of multi-unit franchisees within the system.Testimonials
We have been associated with the Frontline Recruitment Group as a franchisee for 3 years. During this time we have been able to realise growth opportunities within the Frontline network where we have owned and operated successful multiple franchise units.
The Frontline Recruitment Group offers a Franchise system that is able to offer a higher than average return on investment via a solid platform of proven operating systems, processes, ongoing development and franchise support. A major contributing factor in the success is the ever present "can do " and " team focused " culture in the network.
The Frontline group has developed a truly robust business model and unique partnership between Franchisor and Franchisee. We would highly recommend The Frontline Recruitment Group to any Business person looking to invest in their future.
Colleen & Mark Hart








