Business Established:2004
Multi-Unit Ownership Allowed:Yes. There is a cap of 20 systems per franchise but they can buy another franchise with more machines. The coffee & go model can have multiple vans, too.
Agreement Terms:5yrs + 5yrs (second term at no extra cost)
Comparitive Growth:In 2004-05: 26 franchisees, In 2005-06: 42 franchisees, In 2006-07 64 franchisees, In 2007-08: 81 franchisees, In 2008-09: 106, In 2009-10: 130, In 2010-11: 155.
Participation Rate:56% 
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Initial Investment:$69,900 ex GST in Australia and $74,900 ex GST in New Zealand inclusive of all coffee systems, training, franchisee fee & franchise kit.
Training:2 day in house training course in machine servicing, business & sales with 4 weeks marketing, installing & servicing training program with 3 monthly intervals of further training.
Marketing Support:Marketing Support: All machines are initially located in businesses in our Customer Location System.
Awards:Xpresso Delight has been named in the top “fastest growing franchises by revenue” in BRW’s Fast Franchises rankings for the past five years, Australian Business Award for Enterprise 2008 – Cafes and Restaurants, Top 10 franchise in topfranchise.com.au in 2008
Business Model:The business model is based leveraging time. Franchisees place the machine into a business. The machine works on its own, franchisees only clean & service the machine once a week for 30min. Other tasks include administration, marketing and sourcing new locations.
Main Costs:Day to day consumables
Main Products or Services:Coffee
Future Plans:Since starting franchising in 2004 Xpresso Delight has grown to a network of 170+ franchises across Australia and New Zealand, selling over six million coffees per year, and we have also expanded into the USA. It introduced a mobile coffee van division, Xpresso Delight coffee&go to capture a new market of customers looking for a perfect cup of coffee, and people looking for a more hands on coffee business with full-time involvement. Our long-term goal is to operate a network of 500 franchises by 2012.
Testimonials:“I had been researching business opportunities over several months when I came across Xpresso Delight. My goal was to get out of my full time job and find a business which would give me the flexibility to work and spend time with my family. The support I have received from the Franchisors has been outstanding and I am earning a return from a business which suits my lifestyle. I enjoy what I do and have full control over the hours I work and returns I make.”
Xpresso Delight Bexley - Laila Kennedy
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