Beverage & Dessert

Chatime was founded in 2003 with the goal of introducing the world to the flavour and fun of modern Taiwanese tea.
We have since grown to over 1,000 stores worldwide (over 70 in Australia since 2009) and our team serve more than 400,000 customers per day.

Chatime is a supplier of freshly brewed iced tea in Australia, and the largest 'teahouse' franchise in the world. Our product range includes milky, fruity, frozen, sparkling and hot teas, as well as a huge range of mix-ins including rainbow jelly, tapioca pearls and aloe vera.

topfranchise Award Highlights

#10 franchise in Brand on
Beverage & Dessert
Business Established
Units / Locations
FCA Member
Multi-Unit Ownership Allowed
Agreement Terms
5+5 years
Royalty Fee
Average Set up Time
2 months
Ratio of Support Staff per Franchisee
Comparative Growth
Last Surveyed
Participation Rate

Initial Investment

Approx. $250,000 - $350,000


4 week Theory and Practical

Marketing Support

Full Marketing Team. 3.5% Marketing Levy for both National and Local brand awareness

Business Model

Chatime's firm focus is on expanding our successful franchise model. This is through a dedicated Central Support team who are on hand to help franchisees with everything from marketing and HR compliance through to training, IT solutions, supply chain, accounting and leasing support. . 

We will continue to maintain a number of corporate stores, ideally 10-15% of our total store portfolio however, feel our success lies in building a strong franchise system.

Main Cost

Store Design, Consturction and Fit-Out

Main Products or Services

Fruity Iced Tea, Milky Iced Tea, Frozen Iced Tea. Approx 30-40 products in total.

Future Plans

At Chatime we have plans to reach 90 T-breweries (stores) in total across Australia in 2017. With a further 30 new stores planned for 2018. 

Our goal is to grow to 200 T-breweries within the Australian market, over the next 5 years. From a brand point of view we want to become the market leader in our category and we are confident that with our strategy, franchise partners, suppliers and central support team that we will achieve our business objectives. 


For us, becoming a Chatime franchise partner is a good opportunity to be part of a great brand that strives to be a leader of its market. While we continue to focus on building our brand awareness and growing our business, we can see that we are heading in the right direction. People absolutely love our products, and it seems like the growth potential is unlimited as long as we keep introducing new products!

Cabramatta, NSW

The franchise system has good set of products and system that are backed by a quite a strong support team. There's continuous effort to improve the products as well as the system.

Sastra, 2018

Belconnen, ACT

In summary, they are consistently supportive and like minded. Like mindedness is important as business partners need to reach and believe in a common goal and solutions to goals.

Jeff, 2018

Broadway/Central Plaza, NSW

It's a good way to start a business without experience. Chatime system is very friendly and supportive.

Catherine, 2018

Palmerston, NT

I just have to focus on running the store, without having to worry about products, marketing, innovations 

Sophie Do, 2020

Woden, ACT