Frontline Recruitment Group


Frontline Recruitment Group was established in 1995 and co-ordinates and assists in the development of industry specialist Recruitment Franchises for the permanent placement of people.

Frontline operates 7 specialist brands across retail, executive retail, hospitality, health, education, construction and finance. Since inception Frontline has placed over 41,000 people into roles in these specialist sectors.  Frontline prides itself on truly understanding their clients and candidates needs and aspirations.

At Frontline, human-to-human recruitment is at the heart of our offering. We are passionate about changing lives and business outcomes for the better. 

In 2022 Frontline was the first franchise organisation to have all locations certified as a Great Place To Work across Australia and New Zealand.  Since acquisition the business has recovered strongly through Covid, with record revenue numbers throughout 2021 and 2022, and 52% growth in 21/22 financial year compared to previous.

topfranchise Award Highlights

#2 franchise Overall on
#4 franchise in Support on
#1 franchise in Passion on
#5 franchise in Lifestyle on
#2 franchise in Marketing on
#2 franchise in Brand on
#3 franchise in Innovation on
Business Established
Units / Locations
FCA Member
Multi-Unit Ownership Allowed
Agreement Terms
5 years + 5 years
Royalty Fee
Average Set up Time
6 weeks
Ratio of Support Staff per Franchisee
Last Surveyed
Participation Rate

Initial Investment

$40,000 - $70,000


New Franchisee Training, On The Job Training, Recruitment The Frontline Way, Social Media Management, Email Marketing, Small Business Management Skills, One 2 day annual conference and 1 Agency Owner Summit annually

Marketing Support

3.5%, National quarterly campaigns, access to a marketing portal with brand assets, social media templates, monthly content, creative templates and photo library, social media management tool, email marketing platform, annual marketing guide.


Great Places To Work, Top 30 Franchise Executive Awards, Single Unit Franchisee of The Year WA (2 or more owners).

Business Model

Franchise territories are offered by vertical and location across Australia and New Zealand.

Main Cost

Job board advertising, salaries, office rent

Future Plans

The business is on a strong growth trajectory over the next 2 to 5 years.