Smartline Mortgage Advisers Franchise

Financial Services

Smartline is a multi-award winning mortgage broking franchise that is part of the REA Group. REA Group recently completed the acquisition of Mortgage Choice Limited. As part of the acquisition, a strategic decision was made to operate both Smartline and Mortgage Choice together as a single combined business under the Mortgage Choice brand. Following this change, all franchise opportunities are now available as part of Mortgage Choice and we are excited to talk to potential franchisees about becoming part of this new combined network. Mortgage Choice offers a compelling franchise offering in a industry that is booming.

Area
Financial Services
Business Established
1999
Units / Locations
332
FCA Member
Yes
Multi-Unit Ownership Allowed
Yes
Agreement Terms
Five years plus five year renewals.
Last Surveyed
2021
Participation Rate
39%

Initial Investment

$8,000.00 - $9,000.00

Training

Tailored Training to set your business up for success.
- 5 day induction training (2 days online and 3 days in person)
- 2 year industry accredited Mentor Program
- Comprehensive online manuals which include detailed guidelines covering sales,
marketing, lending, operations, management and administration.
- Professional Development days and annual conferences

Marketing Support

Mortgage Choice's in-house marketing team will help you professionally market your business. Our marketing team will build your website, social media pages and provide you with relevant content to market your business to your clients. This includes collateral for local advertising, online marketing, and social media. Our franchisees further have access to marketing webinars to build their marketing knowledge to leverage local area marketing.

Business Model

Our established franchisees represented over 600,000 everyday Australians in their property and financial journey. At Mortgage Choice, we write a loan every 15 minutes and have achieved a 90%+ customer satisfaction rating through our Client for Life philosophy.

Main Cost

Rent (if not working from home), Transportation, Communication

Main Products or Services

Home loans are what we are best known for, however our franchisees offer a range of finance options which enables clients to seek advice from them at every stage of life's financial journey

Future Plans

Smartline now Mortgage Choice, is a trusted Australian brand owned by REA Group; a leading global digital business, specialising in property. REA Group’s presents Mortgage Choice brokers unique opportunities including digital expertise, property data and engaged property seeking audience.

Testimonials

Very supportive in all areas of the business. Good systems and always looking to improve.

Ray Strong, 2020

This is a family - Smartline is an incredible organisation to work within. Great systems, great leaders, great support available always, and amazing people.

Michele Annison, 2020

Smartline have provided a very supportive and well structured management to allow for franchisee to operate independently where required plus also then engage the well maintained back office and specialist support that would see any issue resolved.

Phillip Morgan - Geelong, VIC

I believe there is integrity in Smartline's business system, and real caring for each franchisee and staff member, beginning at the top and through all layers and sections of the biz.

Martin Castilla - Burnside, SA

I feel Smartline really believe in helping franchisees with quality systems, marketing and advice. I have been with them almost 18 years and believe the values that brought me to them initially are still present today.

Greg Murray - Penrith, NSW

Great support network from head & state offices. Strong brand. Franchisees willing to work together to improve and happy to share best practices. Welcoming environment. 

Terry Azzopardi, 2020

Smartline supports Franchisees fully. It offers a good training program, has a good system which assist with day to day business matter, great support and mentoring base. Great IT support team. Commission structure is fair and encourages franchisees to grow. HQ staff are very engaging and will assist whenever help is sought and they do it with a smile.

Lou Costabile - Balwyn North, VIC

I feel well supported, both professionally and personally.  Smartline looks to assist their Franchisees to be successful and drive their own success by helping the franchisees reach their potential. 

Chris Golden - Fraser Coast, QLD

Smartline is more like a family, where everyone helps everyone else. I can contact any of my fellow franchisees if I have a query. The Head Office staff are always ready to assist (Product Support, IT, Lender Liaison or general enquiries). IT staff are readily available if I have a technical problem and they  can access my laptop if necessary. Training is always available and topical, and I am kept up to date with industry information on a daily basis. 

Ian Kilpatrick, 2020

Ultra organised, professional & provided with all the assistance required to make your business a success.

David Stoeckel - Port Lincoln, SA

I relate to Smartline like family. They have always looked out for me and support me where they can.

Michael Sugiandi - Ringwood, VIC

Great support, everything is set up for us. Smartline is focussed on continually improving our systems.

Nikkie Macey - Canberra, ACT

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