What Scratch?

What Scratch? repairs cosmetic car paint defects such as chips, scratches, swirl marks, stains, faded paint and yellowed headlights. The sprayless scratch repair system from the US offers a superior long-lasting result. What Scratch? has successful franchisees across NSW and WA is looking to expand its operations into other states of Australia.

Area

Mobile Car Paint Repairs

Business Established

2009

Units / Locations

FCA Member

Yes

Multi-Unit Ownership Allowed

Yes

Agreement Terms

5 years

Initial Investment

$60,000

Training

Four weeks hands-on training by the franchisor

Marketing Support

A small weekly fee will cover online advertising, websites, social media, local marketing support, and the 1300 call centre.

Business Model

Franchisees receive a large, exclusive territory of car dealership and private customers. Franchisees can decide whether to work as one person in a van or to expand to two people in a van or multiple vans in the territory.

Main Cost

Running your motor vehicle, Product costs, Mobile phone costs

Main Products or Services

Repairing chips and scratches All over cut and polish Yellowed headlights for car dealership and private customers

Future Plans

What Scratch? has franchisees covering metropolitan Sydney, Newcastle and the Central Coast, metropolitan Perth and south west WA. What Scratch? is looking to expand its successful model into other states with new franchisees currently being sought. Initial franchisees in new states will have the choice of the strongest territories.

Testimonials

"I get a huge amount of satisfaction from turning a sad, neglected-looking car into one that's gleaming and happy-looking. It's great to watch customers' faces when they see the transformation. I've had so many say they can't believe the transformation that I've made."

Stephen Kuzmik

Newcastle

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